Privacy Policy
Last updated: [20/9/2026]
At The Tote Bags, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
### 1. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
* **Identity Data:** includes first name, last name, username or similar identifier.
* **Contact Data:** includes billing address, delivery address, email address and telephone numbers.
* **Financial Data:** includes payment card details (processed securely via our payment gateways).
* **Transaction Data:** includes details about payments to and from you and other details of products you have purchased from us.
* **Technical Data:** includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
* **Profile Data:** includes your purchases or orders made by you, your preferences, feedback and survey responses.
* **Usage Data:** includes information about how you use our website, products and services.
### 2. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
* Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling and delivering your tote bag order).
* Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
* Where we need to comply with a legal obligation.
### 3. Disclosures of Your Personal Data
We may share your personal data with trusted third parties to run our business, including:
* Service providers who provide IT and system administration services (such as Shopify, our e-commerce platform).
* Professional advisers including lawyers, bankers, auditors and insurers.
* HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
* Delivery courier partners to ship your tote bags.
### 4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
### 5. Your Legal Rights
Under UK data protection laws, you have rights including:
* **The right to be informed:** You have the right to be told about how we collect and use your data (as outlined in this policy).
* **The right of access:** You have the right to ask us for copies of your personal data.
* **The right to rectification:** You have the right to ask us to rectify personal data you think is inaccurate or incomplete.
* **The right to erasure:** You have the right to ask us to erase your personal data in certain circumstances.
* **The right to restrict processing:** You have the right to ask us to restrict the processing of your personal data in certain circumstances.
* **The right to object to processing:** You have the right to object to our processing of your personal data.
* **The right to data portability:** You have the right to ask that we transfer the data you gave us to another organization, or to you, in certain circumstances.
If you wish to exercise any of the rights set out above, please contact us.
### Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: support@thetotebags.co.uk
Address: [Your UK Business/Warehouse Address]